Employability
Skills
Unit 1: Communication Skills
Introduction to Communication
QUE. Answer the following questions:
1.
What is meant by sender in communication?
2.
What is feedback in communication?
3.
Explain the communication cycle with diagram.
4.
Describe the importance of effective
communication in daily life.
5.
Explain verbal communication and its types with
examples.
6.
Describe the 7 Cs of effective communication.
7.
Explain advantages and disadvantages of verbal
communication.
8.
How can verbal communication be made effective?
9.
Describe different types of non-verbal
communication (gesture, posture, eye contact, etc.).
10.
During an interview, Aman avoids eye contact and
keeps crossing his arms.
a) Identify the type of communication issue.
b) Suggest two improvements in body language.
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